Pattern is the No. 2 fastest-growing company in Utah and has also been named one of the fastest-growing companies in the U.S. by Inc. 5000. In Australia, we have just been nominated for Best Digital Agency and Best Retail Consultancy in the NORA Solution Partner Awards. Our strength in ecommerce consulting and digital marketing execution combined with our end-to-end marketplace reseller offering positions us as one of the leading full-service ecommerce providers.

We're looking for a smart, proactive person to join our team in a Senior Consultant role.

The role

As a Senior Consultant at Pattern you will work across a range of clients including some of Australia’s most recognisable retailers and brands, as well as niche players and start-ups.

Senior Consultants lead a diverse range of strategic projects including Ecommerce and Omnichannel Strategy, Customer Experience, Digital Acceleration, Organisational Design, International Expansion and Technology Selections.

This role can also involve supporting clients in an interim capacity at Ecommerce Manager or Head of Digital level, implementing best practice ecommerce trading practices to attract, convert and retain ecommerce customers, ultimately achieving commercial objectives.

Interim roles can also involve managing ecommerce teams and projects, optimising the online customer experience, leading website development and launch initiatives, overseeing digital marketing activities and delivering trade reports.

What you need for success

The successful applicant will be a data-fanatic, partner-obsessed, game-changing doer who is as excited about delivering excellence and seeing their clients achieve objectives as we are. They will act as an advocate for Pattern and are expected to foster awareness of Pattern and our services, maintain ongoing relationships with existing clients, identify account development opportunities and create compelling business proposals. They will have:

  • 5+ years’ experience working in an ecommerce or digital role
  • Experience with Ecommerce Platforms (Shopify, Magento, Salesforce etc)
  • Experience managing end to end transformation or technology change within an ecommerce business.
  • Experience with Google Analytics or similar web analytics platform
  • Exposure to wider technology that is typical within an ecommerce environment such as marketing automation, PIM solutions, Search/Merch tools, customer support tools, BI tools etc.
  • Advanced MS word, Excel and general computer skills
  • Experience reading reports and providing analysis
  • Experience managing digital marketing agencies
  • Experience managing teams

What we can offer

At Pattern, we embody our values - our team is made up of data-fanatic, partner-obsessed, game-changing doers. We are a fun, inclusive culture that loves to celebrate the success of our team and our clients. As well as working with the brightest and best in the business, we offer flexible working arrangements, 5 weeks annual leave and other generous benefits including Summer hours.