Senior eCommerce Sales Engineer

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern and use your skills to push one of the fastest-growing companies in the US to the top of the list!

Pattern is the premier partner for global ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fast growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands—like Nestle, Sylvania, Kong, Panasonic, Sorel, Skullcandy, and Popsockets—rely on Pattern's global ecommerce acceleration platform to scale their business around the world.

We need a Senior eCommerce Sales Engineer to fully own our sales tech stack, drive visibility into our sales funnel, provide solutions for sales enablement, surface data to understand our ROI on sales & marketing activities, and help us to accelerate our sales velocity. This is a FULL-TIME role and will work from Lehi, Utah.

Frequently Asked Questions

What is a day in the life of a Senior eCommerce Sales Engineer?

  • The Senior eCommerce Sales Engineer supports the sales team in
    • Acquiring new brand partners through identifying high potential accounts
    • Build data-driven, compelling business cases that engage brands and set the right expectations that Pattern can deliver on
    • Work across sales, ads, data science, brand mgmt, finance, and other teams to drive strategies that assist in closing new brand partners
    • Be the subject matter expert on Amazon (& other marketplaces) and Pattern capabilities such that Account Executives always want you on calls to drive confidence in Pattern expertise & ability to grow their brand
    • Supporting a smooth transition from sales to brand mgmt
  • This role must be data-driven and have great interpersonal and collaboration skills.
  • Proactively coordinate with various stakeholders (domestically & internationally) to prioritize projects and communicate with those stakeholders
  • Present business case to potential accounts (exec teams)
  • Serve as an expert on all things eCommerce / Amazon to assist in closing deals

What will I need to thrive in this role?

  • 3-5 years experience in eCommerce – preferably working in eCommerce at a brand or working for a marketplace (e.g. eBay, Amazon, etc.) on the brand mgmt side (i.e. 1P)
  • Deep understanding of 1P strengths & weaknesses and economics
  • Deep understanding of key success metrics for a brand in an eCommerce environment
  • Ability to translate data into insights and to effectively communicate them with senior stakeholders
  • Analytical capabilities and experience with Excel/Google Sheets, building presentations to communicate with executives
  • ​​Communicates in a clear, concise manner and tailors messaging to the audience (e.g. exec level vs. mid-level mgmt level)
  • Able to prioritize daily activities to ensure materials are prepped for highest priority potential accounts and reps are prepped with insights
  • Able to understand the context and pain points of various accounts to tailor messaging, decks, etc. to meet those needs
  • Able to work efficiently cross-functionally; build relationships and leverage expertise of various departments to build better business cases or reinforce Pattern capabilities
  • Has a solid grasp on industry stats/Pattern proof points and process qualitative/quantitative data to create value for potential partners. Keeps self up-to-speed on industry trends, Pattern capabilities to drive value for brands

What does high performance look like?

  • You follow through with all assignments in a timely manner
  • You give 100% to all tasks and projects you are given
  • You actively comment and participate in group collaborations
  • You will take full ownership of your projects and follow through to completion
  • You proactively identify areas of opportunity and work cross functionally to execute on them

What is the team like?

You will work with the other full-time Revenue Operations team members and Sales & Marketing leadership as well as be supervised by the VP of Revenue Operations. You will also be mentored by the VP of Revenue Operations and a Senior eCommerce Sales Engineer and meet with them on a regular basis to discuss your performance. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.

Sounds great! What’s the company culture?

We are looking for individuals who are:

  • Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
  • Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
  • Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
  • Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

  • An initial phone interview with Pattern’s talent acquisition team
  • A video interview with a hiring manager
  • An onsite interview with a panel of department leaders

How can I stand out as an applicant?

  • Be prepared to talk about professional accomplishments with specific data to quantify examples
  • Be ready to talk about how you can add value and be the best addition to the team
  • Focus on mentioning how you would make a difference at Pattern
  • Be prepared to talk about any side projects related to data and analytics

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce accelerator industry! We are a company full of talented industry experts that evolves quickly and often, we set big goals and work tirelessly to achieve them, and we love our Pattern family. We also believe in having fun and balancing our lives, so we offer awesome benefits that include

  • Unlimited PTO
  • Paid Holidays
  • Onsite Fitness Center
  • Company Paid Life Insurance
  • Casual Dress Code
  • Competitive Pay
  • Health, Vision, and Dental Insurance
  • 401(k)

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #LI-CB3